How to stop the automatic billing for a product? Print

  • 0

We accept automatic payments via 2 ways. One is through PayPal subscription and the other is through Credit Card auto-charge. 

If you have created a PayPal subscription for your product, in order to stop payments, it is necessary to properly cancel the service from our website portal and cancel the payment subscription on PayPal by logging in to your PayPal account.

If you have set up Credit Card based subscription directly (without PayPal), A proper cancellation request will cancel all your future bills and charge attempts (even the attempts that are scheduled will be canceled). There's nothing to do in the case of Credit Cards.

We hope this article was helpful. If any further assistance is needed, you can always reach our billing team via Live chat and support ticket system. We'd love to help you :)


Was this answer helpful?

« Back