Major Load Balancing System Issue Announcement
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Monday, 18th December, 2023
14:23pm

Issue Overview:

Current Status: Operational Challenge
System Impacted: Major Load Balancing System
Primary Effect: 500 Errors on Websites
Geographical Impact: All Websites Hosted in the UK Cloud Platform

Scope of Impact:

Estimated Number of Affected Websites: Over 100,000

Actions Being Taken:

Our dedicated team is actively working to resolve the issue.
Rolling out fixes to stabilize the system and restore normal service.

Next Update:

We will provide updates regularly as we progress.

Our Commitment:

We understand the critical nature of this issue and are committed to resolving it as swiftly as possible.
We apologize for any inconvenience caused and appreciate your patience during this time.

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