Dear Valued Clients,
We hope this message finds you safe and well. We want to inform you that our company headquarters, located in Chennai, has been severely affected by a cyclone. This natural disaster has resulted in significant disruptions to our operations, including our support services.
Due to the cyclone's impact, we regret to inform you that our support team is currently operating with limited capacity. Our onshore teams are heavily understaffed, which may lead to slower response times than usual.
Rest assured, our offshore teams are working diligently to provide support to the best of their abilities during this challenging time. However, we ask for your understanding and patience as we navigate these unforeseen circumstances.
If you require assistance, please continue to reach out to our support channels, and we will prioritize addressing your needs as quickly as possible. We are committed to maintaining the quality of service you expect from Cenmax, and we will do our utmost to minimize any inconveniences caused by this situation.
We appreciate your ongoing support and trust in Cenmax. Our thoughts are with all those affected by the cyclone in Chennai, and we are dedicated to supporting our local community during these trying times.
Thank you for your understanding
